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Computer Network Support

The computer network support certificate prepares technicians for entry-level employment providing technical support and troubleshooting services to end-users. In addition to providing assistance with computer hardware or software, the role includes routine maintenance and file backups on the network, as well as troubleshooting local area networks (LANs), wide area networks (WANs), and internet systems. Classes within the program prepare students for the widely recognized A+ certification, Linux+ certification, and C++ certification.

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Career Opportunities

  • Computer Console Operator
  • Computer Operator
  • Computer Specialist
  • Computer Technician

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Suggested Degree Plan for Computer Network Support Certificate
Do not use this degree plan as a substitute for an advisor. Always meet with an advisor to discuss your specific needs for completing the program before signing up for classes each semester.
CSC 106 Introduction to Computers Details 3
An introductory course in which students learn basic terminology, equipment, history, various software including operating system and application software, and the impact of the computer in society. Includes "hands-on" experience. Satisfies JWCC computer literacy requirement. (Same as AGR 175)
Prerequisites: (none)
CSC 112 Computer-Based Problem Solving Details 3
An introduction to problem-solving strategies and methodologies. Programming logic, looping, branching, and arrays are explained through the use of flow charts and pseudo code.
Prerequisites: (none)
CSC 119 Programming I Details 3
This course involves problem solving on the introductory level, teaches structured and object oriented language, C++, and exposes students to methodology that serves as a foundation for later course work.
Prerequisites: CSC 112 with a grade of "C' or above; Intermediate algebra skills recommended
CSC 136 Linux Operating System Details 3
This course will cover the essentials of installing, configuring, maintaining, administering and troubleshooting the Linux operating system. 2 lecture hours, 2 lab hours.
Prerequisites: (none)
CSC 152 Computer Hardware Essentials Details 3
This course is designed to improve the student's understanding of computer hardware and peripherals. The student shall gain an ability to determine the source of elementary equipment problems and the ability to isolate problems relating to software and hardware. Through hands-on labs, the student will obtain and demonstrate knowledge of installation, configuration and repair. 2 lecture hours, 2 lab hours.
Prerequisites: (none)
CSC 163 Fundamentals of Networking Details 3
This course is designed to provide students with the background necessary to understand the local area networking information in Microsoft courses on workstations and networking. This course provides students with not only the information needed to build a foundation in current networking technology for local area networks, wide area networks and the Internet, but also gain essential knowledge that can be skilled within the manufacturing industry. Students will be given the opportunity to take the Network+ certification test providing them with an industry credential.
Prerequisites: (none)
NOTE: Only students who do not need additional coursework and who take the number of credits or courses as listed each semester can complete the program in the time given. Others will take longer to complete. Course descriptions may contain IAI (Illinois Articulation Initiative) codes containing information for students transferring their credits to another Illinois higher learning institution. See itransfer.org or the JWCC course catalog for more information on IAI.

Gainful Employment: For more information about graduation rates, cost, the median debt of students who complete the program, and other information, please view our Gainful Employment information for the particular certificate of study.