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John Wood Community College
| The Problem | Who to contact | Contact Information |
| Can't login | JWCC Instructional Technology Room B011 | Stephanie Phillips 217-641-4512 Janet Davis 217-641-4512 M - F 8:00am - 4:00pm |
| Email not working | JWCC IS Help Desk Room B024 |
217-641-4325 M - TH 8:00am - 9:00pm F 8:00am - 5:00pm |
| SOLAR Account Problems | JWCC IS Help Desk Room B024 |
217-641-4325 M - TH 8:00am - 9:00pm F 8:00am - 5:00pm |
| eCourse or eCompanion problems | JWCC Instructional Technology B011 | Stephanie Phillips 217-641-4536 Janet Davis 217-641-4512 |
| TriStateOnline.org Help Desk | Phone Support 303-873-0005 Email Support - Click on the Help button in the upper right hand side of your course. Click on the Help Desk button in the left-hand navigation. Complete the email form and submit. 24 hours - 7 days a week |
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There are currently off-campus visitors browsing JWCC.edu.