Do you have a question that wasn't answered? Please use the form below to ask any question you may have! Use the following chart to help direct you to the correct person for a quicker response.
(Protect your identity -- Please do not send your complete Social Security Number, StudentID, or Birth Date in these emails. This is not a secure form. If any of the above information is needed, it will be requested from you by a Financial Aid staff member.)
| Concern or Question | Staff Member |
| Appeals, special circumstances, professional judgment, dependency overrides, short-term emergency loans, policy questions, federal regulations |
Melanie Lechtenberg Director (217)641-4310 |
| Illinois Student Assistance Commission programs (MAP, IVG, INGG), reports, general financial aid questions |
Kathy
Gerecke Financial Aid Specialist (217)641-4311 |
| Verification, documentation requirements, satisfactory academic progress, general financial aid questions |
Kathy
Neisen Financial Aid Specialist (217)641-4312 |
| Student loans, parent loans, Illinois Incentive for Access Grant, College Work Study, general financial aid questions |
Lindsay Herren Financial Aid Specialist (217)641-4315 |
| General financial aid questions, student loans |
Jaina Weisenberger Financial Aid Office Assistant (217)641-4333 |
The Financial Aid Office cannot guarantee that financial aid will be in place by the date tuition and fees are due if you do not submit all requested information and supplemental forms by the priority process dates.