Grievances

Students with disabilities who feel they have been discriminated against have the right of appeal. John Wood Community College is committed to providing prompt and effective resolution of questions regarding denial of academic adjustments/accommodations, and encourages informal resolution of complaints as close to the source as possible.

The College may deny the requests of students with disabilities for accommodations and/or auxiliary aids which impose an undue hardship on the college, which substantially modify academic standards, programs or course work, or those for which documentation is insufficient.

If a student brings a complaint regarding denial of an accommodation needed in an ongoing class, the decision of Disability Services to provide or deny said accommodation shall be implemented until such time as a formal resolution of the grievance process is achieved.

Due Process:

In situations where there is disagreement concerning the appropriateness of a particular accommodation or other perceived instance of discrimination, the student must lodge his/her complaint within five working days of receiving a decision of denial of accommodations/adjustments or of the perceived occurrence.

The grievance procedure is as follows:

1. The student must discuss the situation with the Supervisor of Disabilities Services and faculty member, if involved. If no satisfactory resolution is reached,

2. the student must appeal the decision to the Director of the Support Services Center. Should that decision be unsatisfactory,

3. the student must appeal the decision to the ADA Compliance Officer.

Every attempt will be made by JWCC personnel to complete each phase of the above review process within five working days.
 

Disability Services

Support Services Center