Part Time & Full Time Teller

  • Full Time
  • Part Time
  • Quincy, IL
  • Posted on April 19, 2021

Website State Street Bank & Trust Co.

Job Description

At State Street Bank, an employee-owned community bank, we are committed to providing our employees with a satisfying, positive work environment and a long term career. We value our employees, customers, and community. If you are passionate about providing attentive and outstanding customer service, we encourage you to apply for the Teller position! 

General Description

The Teller performs efficient and accurate banking transactions; identifies customer needs for bank products & services; and provides new products & services opportunities to the customer based on the customer’s financial objectives.  The Teller is directly supervised by the Branch Manager.

Duties & Responsibilities

Processes deposits, withdrawals, and other banking transactions  in accordance with bank policies and procedures while maintaining an acceptable record in daily drawer balancing

Demonstrates knowledge of and understanding of the teller platform system

Researches and resolves account service inquiries/ issues; responds to customer inquiries promptly and effectively; and serves as a customer liaison between departments as necessary

Learns & maintains knowledge of new and existing products and services to proactively build client relationships by effectively educating them on available products and services and referring what best meet their needs

Assists with the balancing and maintaining of cash totals in the branch vault and ATM

Assists customers with telephone inquiries  to provide solutions to their banking needs

Adheres to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets

Assists by driving efforts in the branch to identify and implement a positive overall customer experience

Contributes towards fostering teamwork within the department

Performs other duties as assigned by management

Education &/or Work Experience Requirements

High school diploma or GED equivalent, &

6 months cumulative work experience in a role of similar scope and responsibility required.

Mental & Physical Requirements

Ability to stand for extended periods of time, occasional bending, kneeling, and squatting. Ability to lift 5 lbs. consistently and 30 lbs. occasionally.

Competencies

Money handling experience is desired. Requires strong oral & written communication, customer service, and problem solving skills; and basic computer skills. Attention to detail is critical.

How to Apply

Send your resume to HR@StateStreetBank.com , or apply online at https://.www.statestreetbank.com/careers