Website Hollister Whitney Elevator Company
The duties of the System/Component Engineer will be to coordinate the specific component needs of the customer and provide the necessary prints and documentation to the shop floor for fabrication while being able to help customers troubleshoot issues in the field.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Interact with customers to ensure engineering needs are understood and will be met in a timely manner.
Review and interpret specifications, sketches and layout drawings.
Review governing code authorities to ensure products being supplied meet the required code criteria.
Perform complex engineering calculations as necessary.
Prepare detailed assembly and part drawings as necessary for fabrication.
Troubleshoot products and components through phone and e-mail communication as necessary to help customers resolve issues in the field.
Direct and support service technicians in the field by shipping components or locating information as necessary.
Support all other departments as necessary.
Other duties may be assigned.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. You are expected to be consistently reliable and punctual for scheduled work. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION: A BS or AS in a technical or engineering field or equivalent experience preferred
3+ years of technical work experience desired.
Ability to learn detailed information about a large number of products.
Ability to work with minimal supervision.
Proficient in AutoCAD, experience with Autodesk Inventor a plus.
Proficient in MS Word and Excel with the ability to learn other software as required.
Excellent verbal and written communication skills are required.
Flexibility to work overtime as necessary.
General office environment.