Mark Twain Casino
Headquartered in Las Vegas, we are a personable, loyal, and friendly company that shares a connection with each of our customers and employees. Every employee at Affinity Gaming is committed to enhancing our guests’ satisfaction by building upon our relationships and offering high-quality service at a reasonable price. With 8 properties (five in Nevada, two in Missouri, and one in Iowa) we are dedicated to delivering a value-oriented product in a convenient, welcoming, and casual atmosphere. The Surveillance Agent observes activities that occur in all gaming and non-gaming areas. They report all violations of gaming, safety, health and/or policy and procedural violations that occur. ESSENTIAL DUTIES AND RESPONSIBILITIES Thorough knowledge of all casino table games including Blackjack, Craps, Roulette, Poker, etc. Thorough knowledge of slot machine games. Ability to operate closed circuit television, video recording devices and remote control devices. When assigned to the CCTV monitoring room,patrol the facility through the use of pan, tilt and zoom cameras and record all pertinent activity on the digital recording system. Maintain a log of events as they occur and complete incident reports as circumstances dictate. Ability to use a computer, including EnduraOne, Pelco Surveillance Systems, Internet (Web based) products, and Microsoft Office products. Monitors the operations conducted at automated bill breaker machines, automated gaming voucher and coupon redemption machines, automated jackpot payout machines and automated teller machines. â€¢Thorough knowledge of property policies and procedures. Must proactively notify management of any gaming, procedural and policy violations. Must remain impartial and keep all actions and behaviors observed confidential. Must be able to give court testimony when necessary and write detailed reports. Assists in random team member audits. Other related duties as assigned.
Minimum 1 year previous experience in similar position within the gaming industry preferred.
Health, Dental, Vision, 401K, PTO, Employee Discount Network, Meals, Celebrations, Awards and more….