Online Support

Login Instructions

• Visit BlazerNet.
• To access courses, choose the Canvas button in the LaunchPad.

• Enter your login credentials. Note: if you do not know your JWCC student account login, call or visit Information Technology: 217.641.4325 / room B024.

• Once on the dashboard of Canvas, select a course to access assignments, gradebook, and other important information.

Note: Courses show on your dashboard @12:00am, the day before, the start of the term.

If your course isn’t showing on the dashboard, choose Courses in the main Canvas menu.  Choose All Courses.  Locate the course and select the star next to the name of the course to fill the star.  The courses with colored stars will show up on your dashboard.

Canvas Learning Management System

24/7/365 Technical Support

• uploading an assignment
• page not loading
• how to use the system

In Canvas? Live Chat 24/7
Or call 877.261.9854 24/7

Class Content

Question about your class, content, due dates, assignments?
Contact your instructor.

Issues Logging Into Online Class?

Can’t log into Canvas through BlazerNet using your username & password? Contact IT Help Desk.

Username & password worked, but Canvas still isn’t working? Contact Online Learning Office.

FREE Online Tutoring

Smarthinking is available 24/7 online. Access tutoring in a variety of different subjects, including math, writing, science, nursing, and more.