Veteran’s Service Act Survey Results

Printable version of the survey

  1. Contact information for the JWCC coordinator of veteran education services:
    Name: Lisa Snodgrass
    Title: Coordinator of Records, Registration, & Veterans Education Services
    Department: Registrar’s Office
    Address: 1301 South 48th Street, Quincy, IL 62305
    Phone: 217.641.4330
    Email Lisa
  2. JWCC identifies military veterans or active duty personnel through our registrar’s office.
  3. The following JWCC offices provide programs or services designed to support military veterans or active duty personnel and their families:
    • Admissions/Advising Offices (Pathways)
    • Career Services
    • Business Office
    • Financial Aid Office
    • Registrar’s Office
    • Campus Care
  4. All of the academic, administrative, financial, student support, and student life programs and services available to John Wood Community College students are also available to our military veterans and active duty students. Student life programming is also available to spouses or dependents.
  5. In the spring 2025 semester, a minimum of 75 JWCC students who are military veterans, active duty personnel, or their dependents have been able to avail themselves of the following services and staff:

Academic advising:
Name: Kristen Ritterbusch
Department: Admissions/Advising Offices (Pathways)
Address: 1301 South 48th Street, Quincy, IL 62305
Phone: 217.641.4314
Email Kristen

Academic support/tutoring:
Name: Robert Hodgson
Department: Academic Support Programs/Support Services
Address: 1301 South 48th Street, Quincy, IL 62305
Phone: 217.641.4349
Email Rob

Campus social events:
Name: Kayla Wentz
Department: Campus Engagement
Address: 1301 South 48th Street, Quincy, IL 62305
Phone: 217.641.4346
Email Kayla

Career Services:
Name: Madison McLennan
Department: Career Services Center
Address: 1301 South 48th Street, Quincy, IL 62305
Phone: 217.641.4963
Email Madison

Financial aid assistance counseling (excluding military education benefits):
Name: Christine Genenbacher-Leinbach
Department: Financial Aid
Address: 1301 South 48th Street, Quincy, IL 62305
Phone: 217.641.4312
Email Christine

Orientation
Name: Kayla Wentz
Department: Campus Engagement
Address: 1301 South 48th Street, Quincy, IL 62305
Phone: 217.641.4346
Email Kayla

Tuition assistance counseling:
Name: Kayla Lomax
Department: Business Office
Address: 1301 South 48th Street, Quincy, IL 62305
Phone: 217.641.4202
Email Kayla

  1. We anticipate that 95-100 military veterans, active duty students, spouses or dependents will access the following services at John Wood Community College in 5 years:
    • Academic advising
    • Academic support/tutoring
    • Campus social events
    • Career services
    • Referrals for personal counseling
    • Financial aid assistance counseling (excluding military education benefits)
    • Mentoring
    • Orientation
    • Tuition assistance counseling
  2. We anticipate that 95-100 military veterans, active duty students, spouses or dependents will access the following services at John Wood Community College in 10 years:
    • Academic advising
    • Academic support/tutoring
    • Campus social events
    • Career services/Employment
    • Referrals for personal counseling Employment assistance
    • Financial aid assistance counseling (excluding military education benefits)
    • Mentoring
    • Orientation
    • Tuition assistance counseling
  3. John Wood Community College works uses a referral system for the purpose of providing students access to psychiatric/counseling services and support services provided by the Department of Veterans Affairs.

Name: Courtney Loos
Department: Campus Care
Address: 1301 South 48th Street, Quincy, IL 62305
Phone: 217.641.4301
Email Courtney

Name: Teresa Bertelli
Department: Campus Care, Counseling
Address: 1301 South 48th Street, Quincy, IL 62305
Phone: 217.641.4345
Email Teresa

  1. JWCC uses the following communication methods to inform currently enrolled military veterans or active duty personnel:
    • Advisors
    • College catalog
    • Email
    • Direct mail
    • Web site content/web-based advertising
    • Text Messaging (opt out option available)
  1. John Wood Community College tracks retention and goal completion for all students, including military veterans and active duty personnel, through our Office of Institutional Research.

LS 5/1/2025