Information Technology

Below are things that will help you as a new student or a new employee get acclimated with the JWCC computer systems. If you have any questions, please contact us.

  1. First time SOLAR users: login to SOLAR using your username and initial PIN that you received in your Welcome Letter
  2. Login to Email or Canvas using the information that you received in your Welcome Letter
  3. Change your password
  4. Install Office 365
  5. Review Print Policy / Information about printing
  6. Review the Computer Use Policy
  7. Review the JWCC Technology Packet (PDF)

There are also a number of training videos and written guides for employees that can be found on John Wood’s employee-only intranet, including topics such as:

  • JWCC’s phone system
  • Accessing your work computer from home using the VPN
  • Banner
  • Advanced email tutorials
  • Editing pages on the JWCC website

Vision Statement:
The Information Technology Department will be a recognized center of excellence in leveraging technology to stimulate the exchange and creation of knowledge.

Mission Statement:
The Information Technology Department will provide the highest quality technology based services, in the most cost-effective matter, to facilitate the college vision and mission.

Core Values:

  • Pride: We take pride in our work. We strive for personal and professional excellence. We recognize and reward initiative.
  • Quality: We ensure that our services and deliverables meet the highest quality standards found in the technology industry and adapt to an ever changing technology environment.
  • Respect: We appreciate and value one another. Our actions are carried out with trust, integrity and fairness.
  • Service: We focus on our customer needs. We recognize, in order to improve service, we must be a learning organization that seeks improvement and embraces accountability.
  • Teamwork: We support a cooperative work environment. Our team is strengthened by the diversity and contributions of each member. We strive to communicate openly and honestly.