Sales Assistant

Job Description

Company Overview:

Mr K’s Fabric Shop carries a wide selection of window treatments, including Hunter Douglas sheers and shadings, honeycomb shades, Roman shades, roller shades, screen shades, shutters, and blinds for over 50 years in the tri-state area.

Mr K’s always expects our employees to provide amazing customer service on and off the job. That includes satisfying every customer and making every customer a priority.  This also includes being punctual to work and to the customers house or business. In addition, we expect our employees:

• Works well with others and respects fellow co-workers.
• Displays a cooperative attitude in the workplace and exhibits tact & sincerity with others to achieve goals.

• Communicates effectively by expressing ideas and information in writing and verbally, in a timely manner.
• Listens to others, is open-minded and evaluates suggestions from others.
• Generates ideas and initiates action to seek information to solve problems or follow through with a task.
• Thrives on new challenges and adjusts to unexpected changes.

Job Overview: The Sales Assistant is part of a team and will assist in driving sales, providing excellent customer service, and supporting the sales team in all aspects of the sales process.

• Engage with customers in all methods of communication to understand their window treatment needs and provide suitable recommendations.
• Utilize training to develop a strong understanding of our product offerings, including materials, designs, and customization options, to effectively assist customers. Have knowledge of a variety of window treatments including but not limited to blinds, draperies, shades, shutters, motorization, top treatments, and awnings.
• Assist the sales team in tracking leads, preparing quotes, and following up on inquiries to ensure a seamless sales process.
• Process orders accurately, track order statuses, and coordinate with suppliers to ensure timely delivery of products.
• Assist in administrative duties such as invoicing customers, applying customer payments, additional AR & AP duties, managing sales records, maintaining customer databases, and preparing sales reports.
• Identify areas for process improvement within the sales cycle to enhance efficiency and effectiveness.
• Represent the company at trade shows, industry events, and networking opportunities to expand the client base.
• Build and maintain strong relationships with clients, addressing their needs and providing exceptional customer service.
• Maintain the showroom appearance, ensuring displays are organized and products are presented attractively.
• Accept and apply payments from customers. Prepare bank deposits. Maintain customer records.

Job Requirements:

• Must be able to work Monday-Friday, Occasional Saturdays.

• Previous experience in sales or customer service roles preferred.
• Strong organizational abilities with attention to detail.
• Ability to foster a collaborative and goal-oriented environment.
• Excellent verbal and written communication skills to interact effectively with clients and internal teams.
• Dedication to providing exceptional customer service and building long-term client relationships.
• Be able to pass background check.
• Good driving record.
• Candidates with a background in Hunter Douglas product knowledge a plus.
• Candidates should have advanced computer skills and able to quickly learn industry software.
• Candidates must have excellent math skills, problem solving skills and be able to work under pressure.
• Proficiency in CRM software and QuickBooks a plus.
• Flexibility to adapt to changing market conditions and business priorities.
• Physical ability to lift at least 50lbs and physical ability to maneuver equipment and materials.

Qualifications:

High school diploma or equivalent

College education a plus

Working Conditions:

• Sales process and measurements performed at the store for upholstery items, etc.
• May be required to assist customers to carry small furniture items.
• Candidate may be required by the client to pass a background check and/or compliance/safety training.

Benefits:

Full time position.

Paid holidays. Paid time off after 90 days of employment.

Sick days available

No Health Insurance available. Access to Blessing Be Well Program.

Vision and Dental insurance available

IRA available with employer match

Pay negotiable based on experience.

Apply here: Indeed