Job Description
Register Supervisor
Reports to: Store Manager, Assistant Manager
Classification: Non-Exempt / Hourly
JOB SUMMARY:
To provide the best front-end service as possible and to support Farm & Home Supply in every aspect of the business and uphold the Gold Standards.
ESSENTIAL FUNCTIONS:
- To provide Customers with outstanding service through friendly, quick and efficient assistance. Eliminate customers waiting in long lines by calling for additional cashiers and carry outs when needed.
- Operating handheld Telxon and maintaining inventory accuracy.
- Ensuring a safe and clean work environment while following loss prevention and safety procedures. Control shrink and theft by monitoring customer purchases when exiting the store.
- Attending store and job-related meetings along with completion of required Outfitter trainings.
- Assists with new-hire register training to ensure each cashier thoroughly understands how important it is to maintain accurate cash register operations.
- Following all applicable Company, local, state and federal guidelines.
- Ensuring that the front end has sufficient supplies to complete assigned duties, such as bags, boxes, etc. and retrieving shopping carts as needed.
- Approve checks, item edits, returns, Gift Cards, Private label credit cards applications and exchanges from employees and customers.
- Must be able to delegate and ensure cashiers are staying busy at all times.
- Schedule all meal periods and breaks for cashiers.
- Must be able to work evenings, weekends and holidays.
- Weight lifting capability up to and including 50 lbs.
ADDITIONAL RESPONSIBILITIES:
Completes special projects directed by management and additional responsibilities may be assigned throughout the store at any given time.
MINIMUM REQUIREMENTS OF TRAINING AND EXPERIENCE:
- Minimum Age requirement is 16 years old.
- Must possess great customer service, communication skills and ability to operate F&H cash registers.
- Positive attitude with a passion for collaborating with Team Members that want to grow.
