Office of the Registrar

The Office of the Registrar serves as the central hub for academic records, course registration, and student enrollment services. Our mission is to uphold the integrity, accuracy, and security of all academic records while providing exceptional support to students, faculty, and staff. We are committed to fostering a seamless academic experience by ensuring compliance with college policies and regulations, supporting the academic progress of every student, and promoting the success of our campus community.

How do I drop a class?

Log in to SOLAR (Student Online Access to Records).
Go to Registration tab and select Drop Class.
Follow prompts to confirm drop.

If you are unsure or have a hold on your account, speak with an advisor before dropping.
Important: Dropping a class may affect your financial aid, billing, and academic progress.

What is the drop/withdrawal timeline?

16-week course: 1st 2 weeks to drop with 100% refund and no record on transcript.
8-week: 1st week to drop with 100% refund and no record on transcript.
After drop period, but before the 75% withdrawal deadline: No refund; will show as a “W” or “WI” on transcript – will not be calculated in GPA.
After 75% withdrawal deadline: Cannot drop; final grade will be recorded.
Review two week engagement policy in Catalog – Student Handbook.

How do I request a transcript?

Order online on our transcripts page.
Official transcripts are processed through the National Student Clearinghouse.
Fees apply for official copies.

What is FERPA and how does it protect my privacy?

FERPA (Family Educational Rights and Privacy Act) is a federal law that protects the privacy of student education records.
JWCC cannot release information from a student’s record without written consent from the student, except in certain situations.
Students can grant permission for parents/guardians to access records by completing a FERPA form through the Registrar’s Office.